FAQ

Here you can find any possible answers to your questions
What forms of payment do you accept?

We currently accept Credit Card/Debit Card (Visa, MasterCard, American Express, Discover), Paypal, and Bank Transfer. Get in touch if your preferred payment method isn’t available.

When do I get my beats after payment?

Instantly. Beats are delivered to the email address you used to pay with Paypal. If you have not received your files please check your ‘Spam’, ‘Junk’ or ‘Promotions’ folders. If you wish to have your beats sent to a different address please contact us anytime.

Do you have any DJ Mustard type beats?

 

Yes we have DJ Mustard type beats. We provide all kinds of beats for lease. If you need a custom beat tailor made for your project please fill out our custom beat submission form or simply send us an email or text. We will get back to you immediately.

When can I hear more beats?

We update our beat store and products regularly so remember to check back daily. But the best way to get notified when we add new beats is to sign up your email address on the sign-up pop-up screen or email us directly to get notifications. We will email you weekly with updates about beats you might like.

Do you provide custom beats?

Yes. We are happy to have one of our producers create music that is tailored to your project. We usually have an idea sent over to you within 48 hours. Fill out the Custom Beat Submission Form at the bottom of our home page or contact us by email or text on +447904374051.

How do I register your music with a P.R.O. (ASCAP/BMI)?

This is not usually mandatory as your leased beats are royalty free. But if you are a member of a Performing Rights Organisation you can enter our producer’s details on their website. The producer’s name is usually in the MP3’s metadata. Otherwise please contact us with the name of the beat you wish to credit. We will provide you with all the information you need.

Do I have to credit the producer?

Yes. The producer’s name is usually in the MP3’s metadata. Otherwise please contact us with the name of the beat you wish to credit. We will provide you with the information.

What are parts/trackouts?

Parts or Trackouts in this case are the individual instruments of a beat (or song) separated into 24-bit Wav files (usually provided in a Zip folder). Trackouts are important for the simple fact that it is practically impossible to have a professional sounding song without them. Record labels ask for them. Mix engineers need them.

My card is getting declined or i get an error message when trying to purchase a beat…

Please try again using a different payment method such as the Paypal one and use your card on the Paypal screen. At the bottom of the Paypal screen it says something like ‘pay with debit or credit card’. You don’t need a Paypal account to use it. If that does not work then try to use a different card or account to make the payment. If you are still getting an error at this stage then send us an email.

Note: The failed orders do not charge your account.

No helpful answer? Here are some options

24/7 Email Support

If you havn’t found the answers to your questions on this page please email us. We welcome your questions at any time of the day.

Contact support

24/7 Text / Whatsapp Support

Alternatively you can text or Whatsapp message one of our producers on +447904374051

Contact Support
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